All Kaenon eyewear is warranted against breakage caused by defects in materials or manufacturing, at Kaenon's discretion, for one year from date of purchase. Warranty is void without valid proof of purchase from an authorized Kaenon dealer. Warranty excludes product altered after purchase, damage caused by normal wear and tear including scratched lenses, and damage caused by any improper or unreasonable use.
Kaenon offers a lifetime warranty on its SR-91® lenses specifically covering cracking or splitting of the lens at drill-mounts, or delamination of the inner polarizing film and the lens material. This lifetime warranty specifically excludes product altered after purchase and damage caused by normal wear and tear including; scratched lenses, damage to lens coatings, and damage caused by any improper or unreasonable use. Please note; outer lens coatings are specifically NOT included as part of the Lifetime Warranty.
For International Warranty or Policies, please contact your Authorized Distributor or Send Us A Message for assistance.
Prescription (RX) Warranty - An Authorized Kaenon RX Dealer must process all prescription warranties.
Dr Rx Change Redo: Orders can be remade one time for a Dr.’s remake within 90 days. This includes Rx/prescription change, Change of bifocal/progressive height and/or lens color change. Doctors redo does not include a frame style change.
Rx Lens Warranty: Kaenon will cover manufacturer defects on the frame and lens for one year from the original date of purchase. This covers the anti-glare coatings, mirror coatings. Replacements for defects are considered at Kaenon’s discretion.
Rx Frame warranty: Kaenon carefully reviews any warranties that may be considered a manufacturer’s defect and will be replaced or repaired up to one year from the original date of purchase at Kaenon’s discretion.
How do I submit a warranty claim? Send Us A Message